Privacy Policy

1. Who we are

BDN Management Consultant Pty Ltd (referred to as “BDN”, “we”, or “us”) provides corporate strategy, finance and tax, human resources, and business planning advisory services from our Brighton, Victoria office. This policy explains how we collect, use, disclose, and protect personal information when you visit our website, request publications, submit enquiries, or engage us as a client.

2. What personal information we collect

The type of information we collect depends on how you interact with us. It may include:

• Identity and contact details — name, job title, work email, phone number, company name, and postal address;
• Enquiry content — information you choose to include in contact forms or email correspondence;
• Client and billing information — engagement records, invoicing details, and authorised signatory contacts where you become a client;
• Research responses — answers you provide if you participate in surveys or interviews we conduct;
• Website usage data — limited technical information such as browser type, pages viewed, and referral source (see our Cookie Policy).

We do not intentionally collect sensitive information through public website forms. If sensitive information is necessary for an engagement, we will explain why it is required and how it will be handled in the engagement documentation.

3. How we collect information

We collect personal information directly from you when you fill in forms, email our office, meet with a partner, or sign engagement documents. We may also collect information from your authorised representatives or, with your consent, from publicly available business sources relevant to a scoped assignment.

Our website may use cookies and similar technologies as described in the Cookie Policy. You can manage cookies through your browser settings.

4. Why we use personal information

We use personal information for purposes including:

• responding to enquiries and scheduling briefings;
• scoping, delivering, and invoicing advisory engagements;
• sending publications or updates you have requested;
• maintaining client records and conflict checks;
• complying with legal, regulatory, and professional obligations;
• improving our website and understanding aggregate readership trends.

We do not sell or rent mailing lists. We do not use your information for unrelated direct marketing without your consent.

5. Disclosure to third parties

We may disclose personal information to:

• professional advisers (legal, accounting, or IT) bound by confidentiality;
• cloud hosting and email providers that store data on our behalf;
• regulators, courts, or law enforcement where required by law;
• subcontracted specialists working on a client matter under written confidentiality terms.

We require service providers to handle information consistently with this policy and applicable privacy law. We do not disclose client confidential information to third parties for their marketing purposes.

6. Overseas disclosure

Where practicable, we store and process client information on systems hosted in Australia. Some technology providers may process data outside Australia. Before any overseas disclosure that applies to your information, we take reasonable steps consistent with the APPs, which may include contractual safeguards or your consent where required.

7. Storage, security, and retention

We hold personal information in access-controlled systems with password policies and role-based permissions appropriate to a professional services firm. Partners and staff are trained to handle client information confidentially.

Retention periods depend on the nature of the record: enquiry logs may be kept for a limited period for follow-up; client files are retained in line with engagement terms, limitation periods, and regulatory requirements. When information is no longer required, we take reasonable steps to destroy or de-identify it.

8. Your rights

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date, or incomplete. To make a request, email info@bdnmanagementconsultant.com.au with enough detail for us to identify you and locate the relevant records. We will respond within a reasonable period.

If you believe we have handled your information in breach of the APPs, contact us first so we can investigate. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page will change when we do. Material changes affecting how we use personal information will be reflected on this page; we encourage you to review it periodically.