Operations
Find the waste, then remove it
We walk the process—warehouse, finance close, customer onboarding—and measure cycle time and error rates before suggesting automation or headcount changes.
Optimisation work is grounded in time-and-motion sampling and invoice-level data, not generic lean posters. Savings targets are agreed upfront and tracked monthly.
Workflow audit
End-to-end maps with bottleneck timing and rework loops highlighted.
SOP design
Role-specific procedures with control points for compliance-sensitive steps.
Layout & routing
Warehouse pick paths and carrier scheduling where logistics drives margin.
"They found twelve redundant approval steps in our order cycle. Cutting them did not require new software—just clearer ownership."
Do you implement software?
We specify requirements and vendor criteria; implementation is usually client-led or via your IT partner.
How do you measure success?
Baseline metrics are captured in week one—cycle time, cost per transaction, error rate.
Baseline before change
Cycle time, error rate, and cost per transaction are captured in week one. Monthly tracking continues through implementation so savings are visible in the P&L.
Audit a critical process
Name the process that frustrates your team most.