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Case methodology

Talent Performance Diagnostics

Case methodology for workforce audits and succession planning.

Workforce audits and succession planning methodology applied across retail and professional services clients.

AuditSuccessionRetail

Case methodology

Talent inventory & performance diagnostics

How we combine HRIS data, manager interviews, and critical-role scoring to produce a succession risk register.

Output includes heat maps by function, flight-risk flags, and recommended development spend—not generic nine-box plots.

Talent diagnostic session with executives
PhaseActivityDuration
1Data extract & role catalogue1 week
2Manager interviews2 weeks
3Critical role scoring1 week
4Board readout1 session
4 phasesStructured diagnostic
4–6 wksTypical timeline
Board-readyHeat maps & action list
Minimum company size?

Most useful above ~150 FTE where succession gaps have P&L impact.

What systems do you need?

HRIS export and org chart minimum; performance history helps but gaps are documented if missing.

Is data anonymised in readouts?

Board packs focus on roles and functions; individual names appear only in confidential appendices for HR.

"Critical-role scoring tied to P&L impact changed how our board thinks about development spend—it is not a generic HR exercise anymore."

A
Andrew Cole People & Culture Director, Logistics Group

Scoring methodology

Critical roles are scored on P&L impact, regulatory exposure, and successor depth. Flight risk is flagged from tenure, market pay gaps, and manager input.

Scores are validated in manager workshops so HRIS gaps do not silently distort the heat map.

Deliverables and audience

Board readout includes heat maps by function, recommended development spend, and a 12-month succession action list. Most useful for organisations above 150 FTE.

How this differs from a nine-box

Nine-box grids rank individuals without linking to business risk. Our register ties each critical role to revenue, compliance, or customer outcomes so development spend follows P&L priority.

Apply this methodology

Describe your workforce size and industry.

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